Hand Surgery & Rehabilitation CenterTop Doctors 2015 Virtua

Practice Policy Update regarding COVID-19

Patient Info

Initial Visits

Your first office visit will be the longest. During this visit you will be asked to register with the Receptionist and be interviewed by our Nurse Coordinator. You will then be seen by a hand surgeon who will review your medical history and perform a comprehensive physical examination. If necessary, X-rays may be performed.

Medical Correspondence

With your permission, we will correspond with the physician who referred you to our office. In addition, we may communicate with that physician to discuss the nature of your disorder as well as recommend treatments and progress. If your employer, insurance carrier or attorney requires a medical report, we will need the name, address and your written consent to release the information.

Follow-Up Visits

Your follow-up visits are not as involved as your initial visit unless new problems or concerns arise. Every effort will be made to schedule these visits on a timely basis which is convenient.

Calls to the Office

All of our staff have been trained to handle your calls. If you have a question for your doctor, please give the information to the staff person. Your call will be returned as soon as possible after reviewing your medical chart. All urgent problems will be handled immediately.

Prescriptions

All calls for prescriptions and re-fills should be made during our regular office hours. However, our physicians can be reached through our answering service for urgent problems that occur after hours.

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